Terms of Use

These Terms and Conditions set out the rules that govern your use of Hyper Lucky. They explain the relationship between us and our players, covering account responsibilities, eligibility, acceptable use, promotions, payments, dispute handling and how we keep these rules up to date. By using our site you accept these terms and any specific rules that apply to particular products or promotions.

Account responsibilities

You are responsible for keeping your account details secure and for any activity that takes place while you are logged in. Do not share your login credentials. We support device passkeys and encourage use of strong passwords and device-level biometric protection. We may suspend or close accounts where we suspect unauthorised access, fraud, money-laundering or other abuse.

Eligibility requirements

To register you must be at least 18 years old or meet the minimum age required by local law, whichever is higher. We operate as a crypto-only platform and do not accept fiat. Only one account per person is permitted. We reserve the right to refuse registration or to block access from jurisdictions where such activity is prohibited by local law.

Acceptable platform use

Use the site lawfully and fairly. Prohibited activities include multi-accounting, collusion, arbitrage, chip-dumping, chargeback fraud and any attempts to manipulate game outcomes or exploit promotions. Repeated or severe breaches may result in account closure and forfeiture of balances. While we do not require routine identity checks for all players, we may request verification documents where necessary to investigate suspicious activity or to process withdrawals.

General bonus and promotion rules

Promotions are subject to their own terms in addition to these T&Cs. Some offers may be wager-free, while others carry conditions; always check the specific promotion rules before participating. We may withhold, cancel or reclaim promotional funds where we reasonably suspect abuse or behaviour intended solely to exploit a bonus.

Deposits and withdrawals

We accept cryptocurrency deposits only. Minimum deposit recommendations apply and are shown in the cashier; a typical minimum is around £10. Network fees apply and are charged by the blockchain, not by us. Withdrawals are made in crypto to your linked wallet and are subject to minimum thresholds and overall limits of up to £5,000 per week and £20,000 per month (or equivalent in crypto). Large or unusual withdrawal requests may be reviewed and paid in instalments for security reasons.

Dispute resolution

If you have a dispute please contact our support team via live chat or email at [email protected]. We will aim to resolve issues promptly and will conduct an internal review where required. If we cannot reach agreement, you may seek independent legal advice; the options available will depend on your local jurisdiction and the circumstances of the dispute.

Updates to Terms and Conditions

We may update these Terms and Conditions from time to time. Changes will be published on this page and, where appropriate, communicated to registered users via account messages. Continued use of the site after changes are posted constitutes acceptance of the revised terms.